Política de reembolso

Warranty Period

6 Months (180 days)


We hope that you are completely satisfied with your order. But if you are unsatisfied with the product you purchased through Site(our online shop), please email us at zskinny@naver.com with your Order # in the email title and reason for return in the body of the email. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.  Once you attached the product on to your guitar, it cannot be refundable. 

Ineligible Returns/Replacements

We cannot accept for return or replacement any item that has been opened, unless it arrived to you in damaged condition.

Defective Products

If there is a problem with a product you purchased, please contact us with your Order # in the email title and the product issue in the body of the email. 

Caution when assemble and disassemble

We are not responsible for scratches or damage caused by the negligence of the consumer when attaching and detaching the product.  In some case double-sided adhesive may cause color change of the guitar part where it was attached. If the product must be removed inevitably, be sure to use the separation tool provided by us to detach it carefully.

Please contact us or e-mail at zskinny@naver.com for more information or to initiate a return.